Shipping & Return Policy

BH Store accepts payment through credit cards, debit cards, and bank wire transfer.

Shipping Information:

We ship all the major countries across the world. We offer free shipping for orders above $300 within India and free international shipping for orders above $500. The shipping charges are applicable to your shipping address and will be added to the order total before you proceed to checkout. In case shipping is not available to your country, your shipping cart will show a message saying “No shipping available in the selected country”. In that situation, please contact us to make customized shipping arrangement.

NOTE: Please note that if door to door shipping is not available in your city (Location), then client might have to pick up parcel from the nearest courier office.

Are all Shipping insured?

Yes, All orders we send are fully insured and traceable. Our customer care professional will instantly update you with the tracking details once your order is shipped. The shipping and packaging charges are inclusive of insurance.

How soon you ship the orders?

All products are shipped within 72 working hours and we always send an email to confirm the outgoing date and also give you an estimated arrival date. We also keep you informed about the order status. Please note that in some cases if additional gem- lab certification needs to be arranged, it might take 5-7 working days extra.

What about custom charges & duties?

BH Store cannot control or pay for any custom charges, duties or VAT in your country. However, there is no import duty on gemstone in the USA, Europe and Canada. In other countries, you may be looking at about 1% of the declared value for loose gems. Additionally, you will be able to recover VAT as a professional buyer. For more information, please contact your local custom or drop us an email, and will provide you with additional information on custom duties in your country.

Return Policy

We have a friendly, clear and transparent return policy. Our inspection period is 30 days, and it starts with the day you received the stone. If you do not like the stone you ordered, return it and we will refund your payment. There will NO Question asked.There is no re-enlisting or re-stocking fee attached. The only condition we adhere is that the product must be returned unchanged, undamaged, unworn and in original packaging, documentation, certifications and fee gifts if any.

NOTE: Please note that shipping charges are not refundable, gemstones cannot be returned after making ring or pendant.

In case you make payment through credit card, the payment processing charges (5%) charged by HDFC Bank Payment Gateway is non-refundable. For any payment through PayPal, no transaction fee is deducted. If you have any questions regarding shipping, returns or payments, feel free to send us an email to

Our Certifications

call us on+91 9887433358 Timing: Mon-Sat. 11am - 8pm

Biharilal Holaram Jewellers, 75, Rasta Gopal ji, Johari Bazar, Jaipur-302003 ( Rajasthan ) INDIA